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p{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.customer-avatar{border-radius:var(--r-2);background:var(--accent-soft);width:32px;height:32px;color:var(--accent);flex:none;place-items:center;font-size:13px;font-weight:600;display:grid}.conversation-identity .customer-uid{color:var(--muted);font-size:11.5px}.customer-panel{border-bottom:1px solid var(--line);background:var(--surface-2)}.customer-panel>summary{cursor:pointer;color:var(--muted-strong);align-items:center;gap:8px;padding:9px 16px;font-size:12px;font-weight:500;list-style:none;display:none}.customer-panel>summary::-webkit-details-marker{display:none}.customer-panel>summary small{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:11.5px;overflow:hidden}.customer-grid{grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:0;margin:0;display:grid}.customer-grid>div{border-right:1px solid var(--line);border-bottom:1px solid var(--line);gap:3px;min-width:0;padding:9px 16px;display:grid}.customer-grid>div:last-child{border-right:0}.customer-grid dt{color:var(--muted);letter-spacing:.02em;text-transform:uppercase;font-size:11px;font-weight:500}.customer-grid dd{align-items:center;gap:6px;min-width:0;margin:0;font-size:12.5px;line-height:1.35;display:flex}.customer-grid dd>span,.customer-grid dd>a,.customer-grid dd>code{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.customer-grid dd>a{color:inherit;text-decoration:none}.customer-grid dd>a:hover{text-decoration:underline}.customer-grid dd>code{color:var(--muted-strong);font-size:11.5px}.customer-grid dd .cx-btn{flex:none;margin-left:auto}.customer-missing{color:var(--muted);font-style:italic}.customer-metadata{grid-column:1/-1;border-right:0!important}.customer-metadata dd{flex-wrap:wrap}.customer-chip{border:1px solid var(--line);white-space:nowrap;border-radius:999px;align-items:baseline;gap:5px;max-width:100%;padding:2px 8px;font-size:11.5px;display:inline-flex}.customer-chip b{color:var(--muted);font-weight:500}.insights{border-bottom:1px solid var(--line);background:var(--surface-2);grid-template-columns:auto auto minmax(0,1fr);gap:0;display:grid}.insights>div{border-right:1px solid var(--line);gap:2px;padding:10px 16px;display:grid}.insights>div:last-child{border-right:0}.insights small{color:var(--muted);letter-spacing:.02em;text-transform:uppercase;font-size:11px;font-weight:500}.insights strong{font-size:14px;font-weight:600}.insights .summary p{color:var(--muted-strong);font-size:12.5px;line-height:1.45}.insights .insight-reason{color:var(--muted);font-size:12px}.transcript{align-content:start;gap:14px;padding:16px;list-style:none;display:grid;overflow-y:auto}.transcript li{gap:4px;max-width:44rem;display:grid}.transcript li[data-sender=USER]{justify-self:start}.transcript li[data-sender=SUPPORT],.transcript li[data-sender=AI]{justify-self:end}.transcript li[data-sender=SYSTEM]{text-align:center;justify-self:center;max-width:36rem}.message-meta{align-items:baseline;gap:8px;padding:0 2px;font-size:11px;display:flex}.transcript li[data-sender=SUPPORT] .message-meta,.transcript li[data-sender=AI] .message-meta{justify-content:flex-end}.message-meta strong{color:var(--muted-strong);font-weight:500}.message-meta time{color:var(--faint)}.transcript li>p{border:1px solid var(--line);border-radius:var(--r-2);background:var(--surface-2);color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere;padding:8px 12px;font-size:13px;line-height:1.5}.transcript li[data-sender=SUPPORT]>p{border-color:color-mix(in srgb, var(--accent) 30%, var(--line));background:var(--accent-soft)}.transcript li[data-sender=SYSTEM]>p{color:var(--muted);background:0 0;border:0;padding:0;font-size:12px}.transcript-empty{color:var(--muted);font-size:12px}.action-dock{border-top:1px solid var(--line);background:var(--surface);gap:10px;padding:12px 16px 14px;display:grid}.reply-input{position:relative}.reply-input textarea{background:var(--surface-2);min-height:68px;max-height:160px;padding:8px 44px 8px 10px}.reply-input textarea:focus{background:var(--surface)}.send-button{position:absolute;bottom:6px;right:6px}.action-toolbar{grid-template-columns:auto auto minmax(0,1fr);align-items:end;gap:16px;display:grid}.action-toolbar form{align-items:end;gap:6px;display:flex}.action-toolbar label{color:var(--muted);gap:4px;font-size:11px;font-weight:500;display:grid}.action-toolbar label>span{padding-left:1px}.action-toolbar input,.action-toolbar select{min-height:var(--h-sm);font-size:12px}.assign-control input{width:150px}.classify-control select{width:130px}.ticket-state-actions{justify-content:flex-end;gap:6px;display:flex}.escalate-button{color:var(--warning)}.escalate-button:hover{background:var(--warning-bg);border-color:var(--warning-line)}.escalation-dialog{gap:14px;display:grid}.escalation-dialog:not([open]){display:none}.dialog-icon{border-radius:var(--r-2);background:var(--warning-bg);width:32px;height:32px;color:var(--warning);place-items:center;display:grid}.escalation-dialog .eyebrow{color:var(--muted);letter-spacing:.04em;text-transform:uppercase;margin-bottom:4px;font-size:11px;font-weight:500}.escalation-dialog h3{margin-bottom:6px;font-size:15px}.escalation-dialog p:not(.eyebrow){color:var(--muted-strong);font-size:12.5px}.dialog-actions{justify-content:flex-end;gap:6px;margin-top:4px;display:flex}.confirm-escalation{background:var(--warning);color:var(--lightningcss-light,#fff)var(--lightningcss-dark,#17120a);border-color:#0000}.confirm-escalation:hover{background:color-mix(in srgb, var(--warning) 88%, black);border-color:#0000}@media (max-width:1100px){.action-toolbar{grid-template-columns:1fr}.ticket-state-actions{justify-content:flex-start}}@media (max-width:900px){.app-shell{grid-template-rows:auto minmax(0,1fr);grid-template-columns:1fr}.sidebar{border-right:0;border-bottom:1px solid var(--line);grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:8px;padding:0 8px;display:grid}.sidebar-brand{border:0;padding:0 6px}.sidebar-brand strong{display:none}.sidebar-nav{gap:2px;padding:0;display:flex;overflow-x:auto}.sidebar-nav button{width:auto;display:inline-flex}.sidebar-footer{border:0;align-items:center;margin:0;padding:0;display:flex}.account-summary{display:none}.workspace{grid-template-columns:1fr}.workspace.show-detail .queue,.workspace.show-queue .detail{display:none}.queue{border-right:0}.mobile-back{display:inline-flex}.insights{grid-template-columns:1fr 1fr}.insights>div:nth-child(2){border-right:0}.customer-panel>summary{display:flex}.customer-panel[open]>summary{border-bottom:1px solid var(--line)}.customer-grid{grid-template-columns:1fr}.customer-grid>div{border-right:0}.insights .summary{border-top:1px solid var(--line);grid-column:1/-1}.action-toolbar form{flex-wrap:wrap}.assign-control input,.classify-control select{width:auto;min-width:120px}}}
.cx{--cx-control:var(--h-md);--cx-control-sm:var(--h-sm);min-width:0;height:100%;min-height:0;color:var(--ink);grid-template-columns:240px minmax(0,1fr);display:grid}.cx-single{grid-template-columns:minmax(0,1fr)}.cx h2,.cx h3,.cx h4,.cx p{margin:0}.cx input:not([type=checkbox],[type=radio]),.cx select,.cx textarea{width:100%;min-height:var(--cx-control);border:1px solid var(--line);border-radius:var(--r-1);background-color:var(--surface);color:var(--ink);padding:0 8px;font-size:13px}.cx select{padding-right:26px}.cx textarea{padding:6px 8px}.cx .cx-btn{height:var(--cx-control);border:1px solid var(--line);border-radius:var(--r-1);background:var(--surface-2);color:var(--ink);white-space:nowrap;cursor:pointer;justify-content:center;align-items:center;gap:6px;padding:0 10px;font-size:13px;font-weight:500;line-height:1;text-decoration:none;transition:background .12s,border-color .12s,color .12s;display:inline-flex}.cx .cx-btn:hover{background:var(--hover);border-color:var(--line-strong);text-decoration:none}.cx .cx-btn:focus-visible{box-shadow:var(--ring);outline:none}.cx .cx-btn:disabled{opacity:.5;cursor:not-allowed}.cx .cx-btn:disabled:hover{background:var(--surface-2);border-color:var(--line)}.cx .cx-btn-primary,.cx .cx-btn-primary:disabled:hover{background:var(--accent);color:var(--accent-ink);border-color:#0000}.cx .cx-btn-primary:hover{background:var(--accent-strong);border-color:#0000}.cx .cx-btn-quiet,.cx .cx-btn-quiet:disabled:hover{color:var(--muted);background:0 0;border-color:#0000}.cx .cx-btn-quiet:hover{background:var(--hover);color:var(--ink);border-color:#0000}.cx .cx-btn-danger{color:var(--danger)}.cx .cx-btn-danger:hover{background:var(--danger-bg);border-color:var(--danger-line)}.cx .cx-btn-sm{height:var(--cx-control-sm);padding:0 8px;font-size:12px}.cx .cx-btn-icon{width:var(--cx-control);padding:0}.cx .cx-btn-sm.cx-btn-icon{width:var(--cx-control-sm)}.cx .cx-btn[data-copied]{color:var(--success)}.cx-apps{border-right:1px solid var(--line);background:var(--surface-2);flex-direction:column;min-width:0;min-height:0;display:flex;overflow:hidden auto}.cx-apps-head{height:36px;color:var(--muted);letter-spacing:.05em;text-transform:uppercase;flex:none;justify-content:space-between;align-items:center;padding:0 14px;font-size:11px;font-weight:600;display:flex}.cx-apps-head span{color:var(--faint);letter-spacing:0;font-weight:500}.cx-apps-list{gap:1px;padding:0 8px 8px;display:grid}.cx-app{border-radius:var(--r-1);width:100%;min-height:44px;color:var(--ink);text-align:left;cursor:pointer;background:0 0;border:0;grid-template-columns:24px minmax(0,1fr) auto;align-items:center;gap:10px;padding:6px 8px;transition:background .1s;display:grid}.cx-app:hover{background:var(--hover)}.cx-app[aria-current=true]{background:var(--selected)}.cx-app-avatar{border-radius:var(--r-1);background:var(--accent-soft);width:24px;height:24px;color:var(--accent);letter-spacing:.02em;place-items:center;font-size:10px;font-weight:600;display:grid}.cx-app-text{min-width:0;line-height:1.3;display:grid}.cx-app-text strong{text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:500;overflow:hidden}.cx-app-text small{color:var(--muted);font-family:var(--font-mono);text-overflow:ellipsis;white-space:nowrap;font-size:10.5px;overflow:hidden}.cx-app-dots{gap:4px;display:flex}.cx-dot{background:var(--line-strong);border-radius:50%;width:6px;height:6px}.cx-dot[data-on=true]{background:var(--success)}.cx-apps-footer{border-top:1px solid var(--line);margin-top:auto;padding:8px}.cx-apps-select{display:none}.cx .new-connection-button,.cx .application-create-form{width:100%}.cx .new-connection-button{height:var(--cx-control);border:1px dashed var(--line-strong);border-radius:var(--r-1);color:var(--muted);cursor:pointer;background:0 0;justify-content:center;align-items:center;gap:6px;font-size:12px;font-weight:500;transition:border-color .12s,color .12s,background .12s;display:inline-flex}.cx .new-connection-button:hover{border-color:var(--accent);background:var(--hover);color:var(--ink)}.cx .application-create-form{border:1px solid var(--line);border-radius:var(--r-2);background:var(--surface);gap:6px;padding:8px;display:grid}.cx .application-create-form>strong{margin-bottom:2px;font-size:12px;font-weight:600}.cx .application-create-actions{justify-content:flex-end;gap:4px;margin-top:2px;display:flex}.cx-main{scroll-behavior:smooth;min-width:0;min-height:0;scroll-padding-top:56px;overflow-y:auto}.cx-main-inner{max-width:60rem;margin:0 auto;padding:20px 24px 80px}.cx-hero{justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:12px;display:flex}.cx-hero-title{gap:6px;min-width:0;display:grid}.cx-hero-title h2{letter-spacing:-.015em;font-size:18px;font-weight:600;line-height:1.2}.cx-hero-sub{color:var(--muted);flex-wrap:wrap;align-items:center;gap:6px;font-size:12px;display:flex}.cx-hero-sub code{border-radius:var(--r-1);background:var(--surface-3);color:var(--muted-strong);font-family:var(--font-mono);padding:2px 6px;font-size:11px}.cx-hero-actions{flex:none;align-items:center;gap:6px;display:flex}.cx-role{border:1px solid var(--line);height:20px;color:var(--muted);border-radius:99px;align-items:center;padding:0 7px;font-size:11px;font-weight:500;display:inline-flex}.cx-nav{z-index:3;background:var(--surface);border-bottom:1px solid var(--line);scrollbar-width:none;gap:2px;margin:0 -24px 16px;padding:6px 24px;display:flex;position:sticky;top:0;overflow-x:auto}.cx-nav::-webkit-scrollbar{display:none}.cx-nav a{height:var(--cx-control-sm);border-radius:var(--r-1);color:var(--muted);font-size:12px;font-weight:500;line-height:var(--cx-control-sm);flex:none;padding:0 8px;text-decoration:none;transition:background .1s,color .1s}.cx-nav a:hover{background:var(--hover);color:var(--ink);text-decoration:none}.cx-nav a[aria-current=true]{background:var(--selected);color:var(--ink)}.cx-tiles{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-bottom:16px;display:grid}.cx-tile{border:1px solid var(--line);border-radius:var(--r-2);background:var(--surface);color:inherit;align-content:start;gap:6px;padding:10px 12px;text-decoration:none;transition:background .12s,border-color .12s;display:grid}a.cx-tile:hover{background:var(--surface-2);border-color:var(--line-strong);text-decoration:none}.cx-tile[data-tone=warning]{border-color:var(--warning-line)}.cx-tile-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:6px 8px;display:flex}.cx-tile-head strong{white-space:nowrap;font-size:12.5px;font-weight:500}.cx-tile p{color:var(--muted);overflow-wrap:anywhere;font-size:12px;line-height:1.4}.cx-card{border:1px solid var(--line);border-radius:var(--r-2);background:var(--surface);margin-bottom:12px;scroll-margin-top:56px;overflow:hidden}.cx-card[data-tone=warning]{border-color:var(--warning-line)}.cx-card-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:16px;padding:12px 16px;display:flex}.cx-card-title{gap:3px;min-width:0;display:grid}.cx-card-title h3{letter-spacing:-.01em;font-size:14px;font-weight:600}.cx-card-title p{max-width:64ch;color:var(--muted);font-size:12px;line-height:1.5}.cx-card-meta{flex:none;align-items:center;gap:6px;padding-top:1px;display:flex}.cx-card-body{gap:14px;padding:16px;display:grid}.cx-form{gap:12px;display:grid}.cx-form-row{grid-template-columns:repeat(auto-fit,minmax(10rem,1fr));align-items:start;gap:8px;display:grid}.cx-form-row>.cx-form-submit{justify-self:end;margin-top:20px}.cx-field{gap:4px;min-width:0;display:grid}.cx-field[data-grow]{grid-column:span 2}.cx-field>label{color:var(--muted);font-size:11px;font-weight:500}.cx-field>small{color:var(--faint);font-size:11px;line-height:1.4}.cx-actions-end{justify-content:flex-end;gap:6px;display:flex}.cx-textarea-wrap{display:grid;position:relative}.cx .cx-textarea{background-color:var(--surface-2);resize:vertical;padding:8px 10px 22px;font-size:12.5px;line-height:1.5}.cx .cx-textarea:disabled{color:var(--muted-strong);opacity:1}.cx-counter{color:var(--faint);font-variant-numeric:tabular-nums;pointer-events:none;font-size:10.5px;position:absolute;bottom:6px;right:10px}.cx-counter[data-near]{color:var(--warning)}.cx-help{color:var(--faint);font-size:11.5px;line-height:1.5}.cx-help code{font-size:11px}.cx-list{border:1px solid var(--line);border-radius:var(--r-2);display:grid;overflow:hidden}.cx-row{border-bottom:1px solid var(--line);background:var(--surface);grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:12px;min-height:44px;padding:8px 12px;display:grid}.cx-row:last-child{border-bottom:0}.cx-row-main{gap:2px;min-width:0;display:grid}.cx-row-main strong{align-items:center;gap:6px;font-size:13px;font-weight:500;display:flex}.cx-row-main small{color:var(--muted);overflow-wrap:anywhere;flex-wrap:wrap;align-items:center;gap:5px;font-size:11.5px;display:flex}.cx-row-main small code{font-family:var(--font-mono)}.cx-row-main small .sep{color:var(--faint)}.cx-row-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:4px;display:flex}.cx-row-actions .cx-pill{margin-right:4px}.cx-row-actions select{width:auto;min-height:var(--cx-control-sm);font-size:12px}.cx-row-actions .cx-switch-row{border-bottom:0;flex-direction:row-reverse;gap:6px;margin-right:6px;padding:0}.cx-row-actions .cx-switch-text{text-align:left;gap:0}.cx-row-actions .cx-switch-text label{color:var(--muted);font-size:12px;font-weight:400}.cx-row-actions .cx-switch-text p{font-size:11px;line-height:1.3}.cx-row form{grid-column:1/-1;grid-template-columns:minmax(0,1fr) minmax(0,1fr) auto auto;gap:6px;display:grid}.cx-row form input{min-height:var(--cx-control-sm);font-size:12px}.cx-row form .cx-btn{height:var(--cx-control-sm);padding:0 8px;font-size:12px}.cx-row form small{grid-column:1/-1;font-size:11.5px}.cx-empty{color:var(--muted);text-align:center;gap:2px;padding:20px 16px;font-size:12px;line-height:1.45;display:grid}.cx-empty strong{color:var(--ink);font-weight:500}.cx-badge{background:var(--surface-3);height:16px;color:var(--muted);letter-spacing:.04em;text-transform:uppercase;border-radius:3px;align-items:center;padding:0 5px;font-size:10px;font-weight:600;display:inline-flex}.cx-badge[data-kind=slack]{color:var(--lightningcss-light,#6b2d8b)var(--lightningcss-dark,#cfa3ec);background:var(--lightningcss-light,#f1e7f8)var(--lightningcss-dark,#2c2238)}.cx-pill{border:1px solid var(--line);background:var(--surface-2);height:20px;color:var(--muted);white-space:nowrap;border-radius:99px;align-items:center;gap:6px;padding:0 7px;font-size:11px;font-weight:500;display:inline-flex}.cx-pill i{background:currentColor;border-radius:50%;width:6px;height:6px}.cx-pill[data-tone=ok]{border-color:var(--success-line);background:var(--success-bg);color:var(--success)}.cx-pill[data-tone=warn]{border-color:var(--warning-line);background:var(--warning-bg);color:var(--warning)}.cx-pill[data-tone=danger]{border-color:var(--danger-line);background:var(--danger-bg);color:var(--danger)}.cx-pill[data-tone=info]{border-color:color-mix(in srgb, var(--accent) 35%, var(--line));background:var(--accent-soft);color:var(--accent)}.cx-notice{border:1px solid var(--line);border-radius:var(--r-2);background:var(--surface-2);color:var(--muted-strong);padding:10px 12px;font-size:12px;line-height:1.5;display:block}.cx-notice strong{color:var(--ink);margin-bottom:2px;font-weight:600;display:block}.cx-notice[data-tone=warn]{border-color:var(--warning-line);background:var(--warning-bg);color:var(--warning)}.cx-notice[data-tone=ok]{border-color:var(--success-line);background:var(--success-bg);color:var(--success)}.cx-notice[data-tone=danger]{border-color:var(--danger-line);background:var(--danger-bg);color:var(--danger)}.cx-notice[data-tone]:not([data-tone=info]) strong{color:inherit}.cx-notice code,.cx-secret code,.cx-guide code{border:1px solid var(--line);border-radius:var(--r-1);background:var(--code-bg);max-width:100%;color:var(--code-fg);font-family:var(--font-mono);white-space:nowrap;padding:8px 10px;font-size:12px;display:block;overflow-x:auto}.cx-secret{border:1px solid var(--warning-line);border-radius:var(--r-2);background:var(--warning-bg);gap:8px;padding:12px;display:grid}.cx-secret strong{color:var(--warning);font-size:12.5px}.cx-secret p{color:var(--muted-strong);font-size:12px}.cx-secret-actions{gap:6px;display:flex}.cx-switch-row{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:16px;padding:10px 0;display:flex}.cx-switch-row:last-child{border-bottom:0}.cx-switch-row[data-disabled]{opacity:.55}.cx-switch-text{gap:2px;min-width:0;display:grid}.cx-switch-text label{cursor:pointer;font-size:13px;font-weight:500}.cx-switch-text p{color:var(--muted);font-size:12px;line-height:1.45}.cx .cx-switch{background:var(--line-strong);cursor:pointer;border:0;border-radius:99px;flex:none;width:40px;height:22px;min-height:0;padding:0;transition:background .15s;position:relative}.cx .cx-switch:hover{background:color-mix(in srgb, var(--line-strong) 80%, var(--ink))}.cx .cx-switch[data-size=sm]{width:34px;height:18px}.cx-switch-thumb{background:#fff;border-radius:50%;width:18px;height:18px;transition:transform .16s cubic-bezier(.2,.8,.2,1);position:absolute;top:2px;left:2px;box-shadow:0 1px 2px #0000004d}.cx .cx-switch[data-size=sm] .cx-switch-thumb{width:14px;height:14px}.cx .cx-switch[aria-checked=true]{background:var(--accent);box-shadow:inset 0 0 0 1px color-mix(in srgb, var(--accent-ink) 18%, transparent)}.cx .cx-switch[aria-checked=true]:hover{background:var(--accent-strong)}.cx .cx-switch[aria-checked=true] .cx-switch-thumb{background:var(--accent-ink);box-shadow:0 1px 2px color-mix(in srgb, var(--accent-ink) 35%, transparent);transform:translate(18px)}.cx .cx-switch[aria-checked=true]:focus-visible{box-shadow:inset 0 0 0 1px color-mix(in srgb, var(--accent-ink) 18%, transparent), var(--ring)}.cx .cx-switch[data-size=sm][aria-checked=true] .cx-switch-thumb{transform:translate(16px)}.cx .cx-switch:focus-visible{box-shadow:var(--ring);outline:none}.cx .cx-switch:disabled{cursor:not-allowed}.cx-switch-group{border-left:2px solid var(--line);margin-left:2px;padding-left:14px;display:grid}.cx-switch-group[data-disabled]{opacity:.5}.cx-switch-group[data-disabled] .cx-switch-row[data-disabled]{opacity:1}.cx-segmented-wrap{gap:6px;display:grid}.cx-segmented{border:1px solid var(--line);border-radius:var(--r-1);background:var(--surface-2);grid-auto-columns:1fr;grid-auto-flow:column;width:100%;padding:2px;display:inline-grid}.cx .cx-segment{height:calc(var(--cx-control) - 6px);color:var(--muted);font:inherit;text-align:center;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:3px;padding:0 10px;font-size:12.5px;font-weight:500;transition:background .12s,color .12s,border-color .12s}.cx .cx-segment:hover{color:var(--ink)}.cx .cx-segment[aria-checked=true]{background:var(--surface);border-color:var(--line);color:var(--ink)}.cx .cx-segment:focus-visible{box-shadow:var(--ring);outline:none}.cx .cx-segment:disabled{cursor:not-allowed}.cx-segmented-hint{color:var(--faint);font-size:11.5px;line-height:1.45}.cx-chips{min-height:var(--cx-control);border:1px solid var(--line);border-radius:var(--r-1);background:var(--surface);cursor:text;flex-wrap:wrap;align-items:center;gap:4px;padding:3px 6px;transition:border-color .12s,box-shadow .12s;display:flex}.cx-chips:focus-within{border-color:var(--accent);box-shadow:var(--ring)}.cx-chips[data-invalid]{border-color:var(--danger)}.cx-chips[data-disabled]{opacity:.55;cursor:not-allowed}.cx .cx-chips input{width:auto;min-width:6rem;min-height:22px;box-shadow:none;background:0 0;border:0;border-radius:0;flex:8rem;padding:0 4px}.cx .cx-chips input:hover,.cx .cx-chips input:focus{box-shadow:none;border:0}.cx-chip{border:1px solid var(--line);background:var(--surface-2);height:22px;color:var(--ink);border-radius:99px;align-items:center;gap:2px;padding:0 3px 0 8px;font-size:11.5px;font-weight:500;display:inline-flex}.cx-chip button{width:16px;height:16px;color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:50%;place-items:center;padding:0;font-size:13px;line-height:1;display:grid}.cx-chip 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var(--line);border-radius:var(--r-1);background:var(--code-bg);color:var(--code-fg);font-family:var(--font-mono);white-space:nowrap;padding:8px 10px;font-size:12px;display:block;overflow-x:auto}.cx-quick p{color:var(--muted);font-size:12px;line-height:1.5}.cx-quick-links{color:var(--muted);flex-wrap:wrap;align-items:center;gap:8px;font-size:12px;display:flex}.cx-state{min-height:14rem;color:var(--muted);place-items:center;font-size:12.5px;display:grid}@media (max-width:1100px){.cx-tiles{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:860px){.cx{grid-template-rows:auto minmax(0,1fr);grid-template-columns:1fr}.cx-apps{border-right:0;border-bottom:1px solid var(--line);overflow:visible}.cx-apps-head,.cx-apps-list,.cx-apps-footer{display:none}.cx-apps-select{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:8px;padding:8px 12px;display:grid}.cx-main-inner{padding:16px 16px 64px}.cx-nav{margin:0 -16px 16px;padding:6px 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.auth-shell{--stage:var(--canvas);isolation:isolate;min-height:100dvh;color:var(--ink);background:var(--stage);place-items:center;padding:clamp(5.5rem,10vh,7.5rem) clamp(1rem,4vw,4rem) 3rem;display:grid;position:relative;overflow:hidden}.login-background{z-index:0;background:var(--stage);position:absolute;inset:0;overflow:hidden}.login-background-canvas,.login-background-fallback{width:100%;height:100%;position:absolute;inset:0}.login-background-canvas{opacity:0;transition:opacity 1.1s;display:block}.login-background[data-render-status=ready] .login-background-canvas{opacity:1}.login-background-fallback{opacity:1;pointer-events:none;transition:opacity 1.1s;overflow:hidden}.login-background-fallback:before,.login-background-fallback:after{content:"";filter:blur(70px);border-radius:50%;position:absolute}.login-background-fallback:before{background:radial-gradient(closest-side, color-mix(in srgb, var(--brand-mark-start) 58%, transparent), transparent);width:62vmax;height:26vmax;animation:20s ease-in-out infinite alternate auth-drift;top:14%;left:6%;transform:rotate(-22deg)}.login-background-fallback:after{background:radial-gradient(closest-side, color-mix(in srgb, var(--brand-mark-mid) 42%, transparent), transparent);width:46vmax;height:20vmax;animation:26s ease-in-out infinite alternate-reverse auth-drift;bottom:8%;right:-4%;transform:rotate(16deg)}@keyframes auth-drift{to{translate:4% -7%}}.login-background[data-render-status=ready] .login-background-fallback{opacity:0}.login-background:after{content:"";pointer-events:none;background:radial-gradient(ellipse 90% 80% at 50% 50%, transparent 45%, color-mix(in srgb, var(--stage) 62%, transparent) 100%);position:absolute;inset:0}.auth-topbar{z-index:3;justify-content:space-between;align-items:center;animation:.7s cubic-bezier(.2,.75,.25,1) both auth-reveal;display:flex;position:absolute;top:clamp(1rem,3vw,2rem);left:clamp(1rem,4vw,4rem);right:clamp(1rem,4vw,4rem)}.auth-topbar .brand-mark{height:20px}.auth-topbar .brand-lockup strong{color:var(--ink);letter-spacing:-.01em;font-size:14px;font-weight:600}.auth-topbar .theme-control{border-color:var(--line);background:color-mix(in srgb, var(--surface) 88%, transparent)}.auth-topbar .theme-control:hover{background:var(--hover)}.auth-layout{z-index:2;grid-template-columns:minmax(0,1fr) minmax(19rem,24rem);align-items:center;gap:clamp(3rem,8vw,7rem);width:min(100%,72rem);display:grid;position:relative}.auth-shell [data-reveal]{--reveal-index:0;animation:.76s cubic-bezier(.2,.75,.25,1) both auth-reveal;animation-delay:calc(var(--reveal-base,0s) + var(--reveal-step,95ms) * var(--reveal-index))}.auth-shell [data-reveal="1"]{--reveal-index:1}.auth-shell [data-reveal="2"]{--reveal-index:2}.auth-shell [data-reveal="3"]{--reveal-index:3}.auth-shell [data-reveal="4"]{--reveal-index:4}@keyframes auth-reveal{0%{opacity:0;transform:translateY(10px)}}.auth-hero{--reveal-base:80ms;gap:1.25rem;max-width:34rem;display:grid;position:relative}.auth-hero:before{content:"";z-index:-1;background:radial-gradient(ellipse at 45% 50%, color-mix(in srgb, var(--stage) 55%, transparent) 0%, color-mix(in srgb, var(--stage) 30%, transparent) 40%, transparent 68%);filter:blur(28px);pointer-events:none;position:absolute;inset:-40% -35% -50% -40%}.auth-kicker,.auth-hero h2,.auth-hero>p{text-shadow:0 1px 0 color-mix(in srgb, var(--stage) 60%, transparent)}.auth-kicker{color:color-mix(in srgb, var(--ink) 68%, transparent);letter-spacing:.08em;text-transform:uppercase;align-items:center;gap:8px;font-size:11px;font-weight:600;display:inline-flex}.auth-kicker>span{background:var(--accent);border-radius:50%;width:6px;height:6px}.auth-hero h2{font-family:var(--font-display);letter-spacing:-.045em;text-wrap:balance;margin:0;font-size:clamp(2.5rem,5vw,4.2rem);font-weight:540;line-height:1}.auth-hero h2 em{font-style:normal;font-weight:inherit;color:color-mix(in srgb, var(--ink) 55%, transparent)}.auth-hero>p{max-width:40ch;color:color-mix(in srgb, var(--ink) 68%, transparent);margin:0;font-size:14px;line-height:1.55}.auth-hero-chips{flex-wrap:wrap;gap:6px;margin:.25rem 0 0;padding:0;list-style:none;display:flex}.auth-hero-chips li{height:var(--h-sm);border:1px solid var(--line);border-radius:var(--r-1);background:color-mix(in srgb, var(--surface-2) 90%, transparent);color:var(--ink);align-items:center;gap:6px;padding:0 10px 0 8px;font-size:12px;font-weight:500;display:inline-flex}.auth-hero-chips svg{width:14px;height:14px;color:var(--muted)}.auth-card{--reveal-base:.22s;border:1px solid var(--line);border-radius:var(--r-3);background:color-mix(in srgb, var(--surface) 94%, 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h1{letter-spacing:-.02em;margin:0;font-size:20px;font-weight:600;line-height:1.2}.auth-card-heading>p{color:var(--muted);margin:0;font-size:13px;line-height:1.5}.auth-form{gap:14px;display:grid}.auth-field{gap:6px;display:grid}.auth-field>label{color:var(--muted);font-size:12px;font-weight:500}.auth-input{align-items:center;display:flex;position:relative}.auth-input>svg{fill:none;width:16px;height:16px;stroke:var(--faint);stroke-width:1.6px;stroke-linecap:round;stroke-linejoin:round;pointer-events:none;transition:stroke .12s;position:absolute;left:10px}.auth-input:focus-within>svg{stroke:var(--muted-strong)}.auth-input input{border:1px solid var(--line);border-radius:var(--r-1);background:var(--surface-2);width:100%;min-height:36px;color:var(--ink);padding:0 10px 0 34px;font-size:14px}.auth-input input:hover:not(:disabled){border-color:var(--line-strong)}.auth-input input:focus,.auth-input 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.12s;display:grid}.auth-input-action:hover:not(:disabled){background:var(--hover);color:var(--ink)}.auth-input-action:focus-visible{box-shadow:var(--ring);outline:none}.auth-input-action[aria-pressed=true]{color:var(--accent)}.auth-input-action svg{fill:none;stroke:currentColor;stroke-width:1.6px;stroke-linecap:round;stroke-linejoin:round;width:15px;height:15px}.auth-field-hint{color:var(--warning);font-size:12px}.auth-error{margin:0}.auth-error svg{fill:none;stroke:currentColor;stroke-width:1.6px;stroke-linecap:round;stroke-linejoin:round;flex:none;width:16px;height:16px;margin-top:1px}.login-submit{border-radius:var(--r-1);background:var(--accent);min-height:36px;color:var(--accent-ink);border:1px solid #0000;justify-content:center;align-items:center;gap:8px;margin-top:2px;padding:0 14px;font-size:14px;font-weight:500;transition:background .12s,opacity .12s;display:inline-flex}.login-submit:hover:not(:disabled){background:var(--accent-strong)}.login-submit:disabled{opacity:.6}.login-submit:focus-visible{box-shadow:var(--ring);outline:none}.login-submit>svg{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8px;width:16px;height:16px}.login-spinner{border:2px solid color-mix(in srgb, currentColor 32%, transparent);border-top-color:currentColor;border-radius:50%;width:14px;height:14px;animation:.7s linear infinite login-spin}@keyframes login-spin{to{transform:rotate(360deg)}}@media (max-width:900px){.auth-shell{padding-top:6rem}.auth-layout{grid-template-columns:minmax(0,26rem);justify-content:center;gap:2rem}.auth-hero{text-align:center;justify-items:center;gap:.75rem;max-width:none}.auth-hero h2{font-size:clamp(2rem,7vw,2.8rem)}.auth-hero h2 br{display:none}.auth-hero>p{max-width:44ch}.auth-hero-chips{display:none}}@media (max-width:640px){.auth-shell{align-content:center;align-items:start;padding:4.5rem 1rem 1.5rem}.auth-topbar{top:.85rem;left:1rem;right:1rem}.auth-layout{gap:1.5rem}.auth-hero{gap:.5rem}.auth-hero h2{font-size:clamp(1.75rem,8vw,2.25rem)}.auth-hero>p,.auth-card-brand{display:none}.auth-card{gap:1.25rem;padding:1.25rem}}@media (prefers-reduced-motion:reduce){.auth-topbar,.auth-card,.auth-shell [data-reveal],.login-background-fallback:before,.login-background-fallback:after{animation:none}.login-background-canvas,.login-background-fallback,.login-submit,.auth-input-action,.auth-input>svg{transition:none}}
.chat-shell{background:var(--canvas);justify-items:center;height:100dvh;display:grid;overflow:hidden}.chat-card{--gutter:max(20px, calc((100% - 40rem) / 2));background:var(--canvas);flex-direction:column;width:100%;height:100dvh;display:flex}.chat-header{min-height:52px;padding:0 var(--gutter);border-bottom:1px solid var(--line);flex:none;justify-content:space-between;align-items:center;gap:12px;display:flex}.chat-brand{align-items:center;gap:10px;min-width:0;display:flex}.chat-brand .brand-mark{height:18px}.chat-brand>strong{color:var(--ink);letter-spacing:-.01em;white-space:nowrap;font-size:14px;font-weight:600}.chat-presence{border-left:1px solid 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strong{text-overflow:ellipsis;white-space:nowrap;font-size:12.5px;font-weight:500;overflow:hidden}.chat-progress-card>summary>svg{color:var(--muted);transition:transform .15s}.chat-progress-card[open]>summary>svg{transform:rotate(180deg)}.chat-progress{padding:4px var(--gutter) 14px;gap:10px;max-height:40dvh;margin:0;list-style:none;display:grid;overflow-y:auto}.chat-progress li{grid-template-columns:8px minmax(0,1fr);align-items:start;gap:12px;display:grid}.chat-progress li>span{background:var(--line-strong);border-radius:50%;width:8px;height:8px;margin-top:5px}.chat-progress li[data-kind=SUPPORT_REVIEW]>span,.chat-progress li[data-kind=SUPPORT_REQUESTED]>span{background:var(--warning)}.chat-progress li[data-kind=AI_RESPONDED]>span,.chat-progress li[data-kind=SUPPORT_REPLIED]>span{background:var(--accent)}.chat-progress li[data-kind=RESOLVED]>span{background:var(--success)}.chat-progress li>div{gap:1px;display:grid}.chat-progress li strong{font-size:12.5px;font-weight:500}.chat-progress li time{color:var(--faint);font-size:11px}.chat-messages{min-height:0;padding:24px var(--gutter);flex:1;align-content:start;gap:22px;margin:0;list-style:none;display:grid;overflow-y:auto}.chat-messages>li{gap:6px;animation:.18s ease-out both chat-rise;display:grid}.chat-meta{align-items:baseline;gap:6px;padding:0 2px;font-size:11px;line-height:1.3;display:flex}.chat-meta>small{color:var(--muted);font-size:inherit;font-weight:500}.chat-meta>time{color:var(--faint)}.chat-meta>time:before{content:"·";margin-right:6px}.chat-messages>li>p{color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.6}.chat-messages>li[data-sender=AI]>p,.chat-messages>li[data-sender=SUPPORT]>p{padding:0 2px}.chat-messages>li[data-sender=USER]>p{border:1px solid var(--line);border-radius:var(--r-3);background:var(--surface-2);padding:10px 12px}.chat-typing-dots{align-items:center;gap:4px;height:22px;padding:0 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var(--gutter) 20px;border:1px solid var(--line);border-radius:var(--r-3);background:var(--surface);flex:none;transition:border-color .12s;display:grid}.composer:hover,.composer:focus-within{border-color:var(--line-strong)}.composer textarea{border-radius:var(--r-3) var(--r-3) 0 0;resize:none;field-sizing:content;background:0 0;border:0;min-height:44px;max-height:160px;padding:12px 14px 4px;font-size:14px;line-height:1.5}.composer textarea:hover,.composer textarea:focus{box-shadow:none;background:0 0;border-color:#0000}.composer textarea:disabled{opacity:.6}.composer-footer{justify-content:space-between;align-items:center;gap:12px;padding:6px 8px 8px 14px;display:flex}.composer-hint{color:var(--faint);white-space:nowrap;font-size:11px;line-height:1}.composer-hint kbd{font-family:inherit;font-size:inherit;color:var(--muted)}.chat-send-button{border-radius:var(--r-2);background:var(--accent);width:28px;height:28px;color:var(--accent-ink);border:1px solid #0000;flex:none;place-items:center;transition:background .12s,opacity .12s;display:grid}.chat-send-button svg{stroke-width:1.8px;width:15px;height:15px}.chat-send-button:hover:not(:disabled){background:var(--accent-strong)}.chat-send-button:disabled{opacity:.35;cursor:not-allowed}.chat-send-button:focus-visible{box-shadow:var(--ring);outline:none}@keyframes chat-rise{0%{opacity:0;translate:0 4px}}@keyframes chat-reveal{0%{opacity:0;translate:0 8px}}@keyframes chat-typing-dot{0%,60%,to{opacity:.35;translate:0}30%{opacity:1;translate:0 -3px}}@media (prefers-reduced-motion:reduce){.chat-messages>li,.chat-empty>*,.chat-typing-dots>i{animation:none}.chat-typing-dots>i{opacity:.6}}@media (max-width:720px){.chat-card{--gutter:16px}.chat-messages{padding-block:20px}.composer{margin:0 12px 12px}.composer-hint{display:none}}@media (max-width:420px){.chat-presence{display:none}}